Tech Observer | Executive Briefing Coordinator | santa clara, ca

Tech Observer • santa clara, ca, us • 4w ago

Duties and Responsibilities

Manage end-to-end logistics for executive meetings (customers/prospects/partners) to ensure a flawless experience for the customer.
Help facilitate and organize all EBC meetings, including managing all calendar scheduling, executive speakers, and room preparations.
As the face of the EBC, serve as the main point of contact for customers, sales teams, and executives for any “day-of” needs.
Collect all necessary information for each briefing with the account team and ensure the briefing form has been completed in its entirety.
Manage pre-engagement arrangements before the start of the briefing, which includes the cleaning and setup (meeting logistics – agenda, Zoom invites, feedback forms, name tents, badges, A/V setup, pad/pen, etc.)
Provide logistical/concierge support for customers and account teams, including dining, transportation, translation service, lodging, and entertainment reservations.
Coordinate catering orders for all engagements, including the setup/breakdown and cleanup and refresh coffee/drinks in briefing rooms as needed.
Provide concierge-style service to all customers; meet and greet them as they arrive at reception and escort them to the EBC and their briefing room.
Handle the distribution and collection of briefing feedback forms, including entering feedback data into the briefing management system and providing results to the account and the speaker team.
Maintain a professional environment in the Briefing Center.
Serve as point of contact for security, facilities, A/V, etc.
Maintain inventory of all supplies and customer schwags.
Assist the Program Manager/other team members on special projects as needed.

Experience:

At least 2 years relevant experience
Detail-oriented, with a proven ability to drive projects to completion
Familiarity with SFDC, Gcal, Webex, and Zoom. BriefingSource experience will be a plus.
Experienced with MS Excel/PowerPoint/Doc
Your co-workers would describe you as an enthusiastic problem-solver.
Must thrive in a fast-paced, always-changing environment.
Excellent verbal and written communication skills.
Exceptional organization skills to juggle many tasks without losing sight of top priorities
Experience supporting a global organization, including managing time zones.
Ability to adjust to changing priorities and handle multiple projects at once.

Related Jobs

Maxonic | Data Architect

Maxonic • palo alto, ca, us • 6h ago

6h ago

Colovore | Data Center Design Mechanical Engineer

Colovore • santa clara, ca, us • 6h ago

6h ago

Maxonic | Principal Architect

Maxonic • palo alto, ca, us • 6h ago

6h ago

Insight Global | New Product Introduction Program Manager

Insight Global • san jose, ca, us • 6h ago

6h ago

Ultimate Staffing | Swing Shift Quality Inspector opening in San Jose!

Ultimate Staffing • san jose, ca, us • 6h ago

6h ago

Net2Source Inc. | WordPress Developer with AEM Experience

Net2Source Inc. • san jose, ca, us • 6h ago

6h ago

PTR Global | SAP FICA BRIM Consultant

PTR Global • sunnyvale, ca, us • 6h ago

6h ago

Vaco | Sr Audit Program Manager

Vaco • mountain view, ca, us • 6h ago

6h ago

Intuit | Tax Associate - Work From Home - 2+ Yrs Paid Tax Experience Required

Intuit • san jose, ca, us • 6h ago

6h ago

PeopleLogic | Radio Frequency Engineer

PeopleLogic • cupertino, ca, us • 6h ago

6h ago